Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, username)
  • Card images you upload for grading
  • Payment information (processed securely through Stripe)
  • Forum posts and comments
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your card grading requests
  • Handle payment transactions
  • Communicate with you about our services
  • Monitor and analyze usage patterns
  • Detect and prevent fraud

3. Data Storage and Security

We take the security of your data seriously:

  • All data is encrypted in transit and at rest
  • Payment information is processed by Stripe (PCI DSS compliant)
  • We never store credit card information on our servers
  • Regular security audits and updates
  • Access controls limit who can view your data

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Understand how you use our site
  • Improve site performance

You can control cookies through your browser settings.

5. Third-Party Services

We use third-party services that may collect information:

  • Stripe for payment processing
  • Cloud storage providers for card images
  • Analytics services to understand usage

These services have their own privacy policies and we encourage you to review them.

6. Data Sharing

We do not sell your personal information. We may share your information only:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist our operations

7. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections to your data
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications
  • Object to data processing

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

9. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Last updated: October 16, 2025

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels.